Discipline 06

Infrastructure Upgrade Services

Remote upgrade of virtualization platforms, server, and storage firmware — assessed, sequenced, and validated to keep existing infrastructure current without an on-site visit.

06.01

VMware vSphere Upgrade

Remote upgrade of an existing VMware vSphere environment, including compatibility assessment, upgrade planning, ESXi host upgrades, configuration validation, health checks, and post-upgrade testing. The environment is verified for operational functionality following the upgrade.

06.02

VMware vCenter Server Upgrade

Remote upgrade of VMware vCenter Server, including pre-upgrade assessment, backup and upgrade preparation, vCenter software upgrade, configuration validation, connectivity verification, and post-upgrade health checks.

06.03

VMware vSphere & vCenter Upgrade Package

Remote upgrade of a complete VMware environment including vCenter Server and associated ESXi hosts. Services include compatibility assessment, upgrade planning, software upgrades, configuration validation, health checks, and post-upgrade testing.

06.04

Dell Server Firmware Upgrade

Remote firmware upgrade for Dell PowerEdge servers, including system assessment, firmware compatibility review, upgrade planning, firmware updates for applicable system components, configuration validation, and post-upgrade health checks.

06.05

Dell Storage Firmware Upgrade

Remote firmware upgrade for Dell storage systems, including system assessment, firmware compatibility review, upgrade planning, applicable controller and component firmware updates, storage health validation, and post-upgrade testing.

06.06

HPE Server Firmware Upgrade

Remote firmware upgrade for HPE servers, including system assessment, firmware compatibility review, upgrade planning, firmware updates for applicable system components, configuration validation, and post-upgrade health checks.

06.07

HPE Storage Firmware Upgrade

Remote firmware upgrade for HPE storage systems, including system assessment, firmware compatibility review, upgrade planning, applicable controller and component firmware updates, storage health validation, and post-upgrade testing.

06.08

Cisco Server Firmware Upgrade

Remote firmware upgrade for Cisco UCS and applicable Cisco server platforms, including firmware compatibility assessment, upgrade planning, firmware updates, configuration validation, and post-upgrade system health checks.

06.09

Server Firmware Upgrade Assessment & Planning

Remote assessment and planning for server firmware upgrades, including hardware and firmware inventory, compatibility analysis, recommended firmware versions, upgrade sequencing, maintenance window planning, and identification of potential upgrade dependencies or risks.

06.10

Infrastructure Firmware Upgrade Package

Remote firmware upgrade services for multiple servers and storage systems within the same customer environment. Includes firmware assessment, compatibility review, upgrade planning, coordinated firmware updates, validation, and post-upgrade health checks.

06.11

Post-Upgrade Validation & Health Check

Remote post-upgrade validation of servers, storage, virtualization, and related infrastructure. Includes system health checks, connectivity verification, configuration review, service validation, and identification of upgrade-related issues.

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